Privacy Policy

ClozrSuite ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website at clozrsuite.com, and related services (collectively, the "Service"). Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

• Account Information: Your name, email address, phone number, and payment details when you register for ClozrSuite.
• Contact Data You Enter: Names, phone numbers, and notes related to leads and prospects that you personally input into the platform. This is your data — contacts you have independently established relationships with.
• Usage Data: Information about how you interact with the platform, including log data, IP address, browser type, and session activity.
• Communications: Messages, call recordings (if enabled), and SMS activity routed through your ClozrSuite Closer Number.
• Device Information: Device type, operating system, and app version when you access ClozrSuite via mobile.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the ClozrSuite platform and its features
• Process payments and manage your subscription
• Power automated follow-up sequences, missed call text-back, and AI Objection Coach features
• Send you platform notifications, product updates, and Training Hub content
• Respond to support requests and communicate with you about your account
• Analyze usage to improve features and user experience
• Comply with applicable legal obligations

3. Data Ownership — Your Contacts Belong to You

ClozrSuite is designed as a personal sales tool — your digital Rolodex. Any contacts, leads, and customer data you enter into the platform are yours. We do not claim ownership over your contact data. You may export or delete your contact data at any time by contacting us or using the platform's built-in tools.

We strongly advise users to enter only contacts with whom they have an independent, pre-existing relationship and who have consented to receive communications from you personally.

4. Third-Party Services

ClozrSuite is built on or integrates with the following third-party platforms, each with their own privacy practices:

• GoHighLevel – CRM and automation infrastructure. See their privacy policy at gohighlevel.com.
• Stripe – Payment processing. See stripe.com/privacy.
• Facebook / Meta – If you use the Facebook Marketplace Bot integration, Meta's data policies apply to messages sent through Messenger.
• Twilio / LeadConnector – SMS and phone services for your Closer Number.

We are not responsible for the privacy practices of these third-party providers.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating the platform (under confidentiality agreements)
• If required by law, court order, or regulatory authority
• To protect the rights, property, or safety of ClozrSuite, our users, or the public
• In connection with a merger, acquisition, or sale of assets (you will be notified in advance)

6. Data Retention

We retain your data for as long as your account is active, or as necessary to provide the Service and comply with legal obligations. Upon account cancellation, your data may be retained for up to 90 days before deletion unless you request earlier removal.

7. Security

We implement industry-standard security measures including encryption in transit (SSL/TLS), access controls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for certain data processing
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at info@clozrsuite.com.

9. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings, though some features may not function properly as a result.

10. Children's Privacy

ClozrSuite is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will take steps to remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Continued use of the Service after changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

ClozrSuite
Email: info@clozrsuite.com
Website: clozrsuite.com